Safety & Trust

How are drivers selected?

Every Nanny Ride driver is hand-selected and must meet strict qualifications. We only accept applicants with proven childcare experience and a clean driving history. Many of our drivers are educators, caregivers, or retired professionals with years of trusted experience.

What screening do drivers go through?

All drivers undergo:

• Comprehensive background checks
• Fingerprinting and ID verification
• Driving record review (DMV checks)
• Ongoing re-screening every 6 months

We also conduct interviews and training focused on child communication, safety procedures, and emergency response.

Are rides tracked?

Yes. Every ride is tracked in real time through the Nanny Ride app. Parents receive live updates when a ride starts, is in progress, and ends. You can always see who’s driving, the route, and the estimated time of arrival.

How are vehicles inspected?

All vehicles must pass a multi-point inspection and be under 10 years old. We verify registration, insurance, cleanliness, and child-friendliness (seat space, safety belts, climate control). We do not allow vehicles that don’t meet our strict appearance and safety standards.

What if something goes wrong?

In the rare case of a concern, our support team is immediately available. You can report an issue directly from the app, and we’ll investigate it thoroughly. Drivers may be suspended instantly if safety is in question.

Your feedback helps us stay accountable and continuously improve.

Can I speak with the driver?

Yes. Before the ride, you’ll receive the driver’s name, profile, and contact info. You can message or call directly via the app for any coordination or questions.